Visitor Information

Reservations

Tickets are sold on a first-come basis. TST season ticket holders receive first choice for renewal of their seats. Tickets cannot be held without payment. A $3 fee is applied to all tickets.

Ticket Purchases

Tickets for many performances are available online. They go offline 2 hours prior to showtime. Tickets may also be purchased by calling (517) 278-6029 or visiting the Tibbits box office (May – August) or the administrative offices at 93 West Chicago St. (September – April). MasterCard, Visa, Discover and American Express are accepted.

Will Call

Tickets ordered by phone or online will be held at the box office at the will call window. You may request tickets be mailed (an additional fee of $1 will apply). Tickets will not be mailed if it’s within 10 days of the ticketed performance and will instead be held at the will call box office window for pickup.

Exchanges- For Tibbits Entertainment Series Shows

Due to the nature of this one-time event, there are no exchanges or refunds on tickets for the general public.  If you are a Tibbits Member, we would be happy to exchange your tickets for a different Entertainment Series show at the exchange fee of $3 per ticket. Any remaining balance from the exchange will be considered a donation to Tibbits; any additional balance is due along with the exchange fee at the time of the exchange. In order to complete an exchange, the box office must have your tickets in hand at least 24 hours in advance of the original ticketed performance. Tickets will be held at the will call box office window for pickup.

Exchanges- For Tibbits Summer Theatre Shows

While there are no refunds, we would be happy to exchange your tickets for another TST show in the current season at the exchange fee of $3 per ticket.  If you are a Tibbits Member or a TST season subscriber, we would be happy to exchange your tickets at no charge. In order to complete an exchange, the box office must have your tickets in hand at least 24 hours in advance of the original ticketed performance. Tickets will be held at the will call box office window for pickup.

Refunds

There are no refunds. Unused tickets may be donated to Tibbits for resale. A receipt for income tax purposes will be issued for the value of the tickets.

Lost Tickets

Tickets can be reprinted. Patrons must provide name and method of payment from the original order.

Infants & Children

Tibbits prides itself on offering a diverse selection of arts entertainment for our community. Not all productions may appeal to or be appropriate for every person or for all ages. Prior to purchasing tickets, patrons are encouraged to familiarize themselves with the shows we offer in order to make informed decisions with regard to the appropriateness of individual performances for their own children. We ask all of our guests to be considerate of their fellow patrons so everyone is able to enjoy the performance without unnecessary distraction. All guests are required to hold a ticket, regardless of age.

NSF

There is a $20 charge for all checks returned for insufficient funds.

NON-TIBBITS PERFORMANCES

Some performances at the theatre are not productions of Tibbits and therefore ticketing is at the discretion of the renting organization. Ticket policies for non-Tibbits productions may vary. You may call the box office for clarification at (517) 278-6029.

Tibbits is proud to team up with area hotels, restaurants and businesses to help you make the most of your stay. The following businesses will provide you with a discount when you present them with your theatre tickets, ticket order confirmation, or playbill ad. Make sure you mention that you want the Tibbits discount at the time of your hotel booking!  Check back often as this list will be updated as discounts become available.*
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HOTELS

Best Western Plus * 630 E Chicago St, Coldwater, MI 49036 * (517) 279-0900 * Discount varies based on date

Hampton Inn* 391 N. Willowbrook Rd, Coldwater, MI 49036 * (517) 279-9800 * Discount varies based on date

Quality Inn & Suites * 1000 Orleans Blvd, Coldwater, MI 49036 * (517) 278-2017 * Discount varies based on date
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RESTAURANTS & OTHER BUSINESSES

Culver’s of Coldwater * 436 E Chicago St, Coldwater, MI 49036 * (517) 227-5051 *Buy 1, Get 1 Free Medium Concrete Mixer (with coupon from Playbill ad)

JT’s Billiard Bar & Grill* 50 E Chicago St, Coldwater, MI 49036 *(517) 227-5877 * 10% off your meal (excludes alcohol purchases)

Mancino’s of Coldwater * 387 N. Willowbrook Rd, Coldwater, MI 49036 * (517) 278-2127 *FREE 1/2 order of Garlic Cheese Bread with any purchase of $5 or more (with coupon from Playbill ad)

Marshall Community Credit Union (Coldwater Branch) * 352 S. Willowbrook Rd, Coldwater MI 49036 * 269-781-9885 *Open a new checking account and they’ll give you $25! Online code: Tibbits

Tasty Twist of Coldwater * 360 Marshall St, Coldwater, MI 49036 * (517) 278-4559 *Bring in your Tibbits ticket and receive a 25% discount

The Patio * 577 E. Chicago Rd, Coldwater MI 49036 * $1 off your next purchase (with coupon from Playbill ad)

*If you are a local business and wish to provide our patrons with a special rate, please contact Stephanie Burdick to join this list!
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Coldwater Country Conference and Visitors Bureau

Coldwater Country boasts many opportunities to bring your family and friends and enjoy the lakes and parks, historic downtown shopping district, thriving Tibbits Summer Theatre, quaint restaurants, beautiful historic museums and architecture.

Coldwater Country CVB

Hotels, Lodging, Motels, Bed & Breakfasts

Need a place to stay during your visit? We have all different types of accommodations from motels, bed & breakfasts, lake cottages for rent and many RV campsites throughout the county. The choice is yours! Remember to use one of the participating locations above that offers a Tibbits discount!

Local Events & Festivals

Information on local events, festivals and other happenings are available at City of Coldwater and the Chamber of Commerce.  These sites offer additional information to help you plan your visit or your relocation to the area.

What Tibbits offers your group

  • Professional shows
  • Tours of the historic theatre – Tours are available and adaptable to your group’s interests.
  • An intimate theatre with an exquisitely restored façade and captivating ambiance
  • Coldwater’s friendly, small town charm
  • Handicap accessibility
  • Free Easy Parking
  • Ideal location with easy access off the highway – Theatre is easily accessible from I-69, 80/90 toll road and I-94.
  • Easy stop on your path to many other destinations
  • Benefits for your group and tour leader

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Group Rates

Tibbits offers discounts to groups of 10 or more people for their Tibbits Summer Theatre performances and to groups of 5 or more for their popcorn theatre. Group rates for Entertainment Series performances vary depending on the performance and size of the group, but typically ranges from 10-20% off the regular ticket price.

Let Tibbits help you plan the perfect trip for your group – Call 517-278-6029 today!

Location:  We’re in a great location for routing, near the Michigan-Indiana border, half way between Detroit and Chicago and between Indianapolis and Grand Rapids.  (easy access off I-69, just north of I-80/90 and about 30 miles south of I-94)

Parking

There are specific parking spaces in the Tibbits Plaza across from Tibbits and in the Rumsey Parking Lot to the south of the theatre for patrons with mobility challenges. We encourage those who are able to park in the other lots, leaving these spaces closest to the theatre for those who need them most.

Look at the map below to help identify free parking lots around the theatre.

Please note the small lot on the north side of the theatre is a no parking zone/private lot for residents of the apartment building. Violators will be towed.


Accessibility

Tibbits Opera Foundation and Arts Council strives to offer programming which is accessible to the broadest audiences possible. The theatre is dedicated to complying to the American with Disabilities Act and is especially sensitive to patrons with accessibility needs.

A barrier-free entrance is located on the south side of the building. This entrance leads patrons to the main floor orchestra section of the theatre.

ACCESSIBLE ENTRANCE

A barrier-free entrance is located on the south side of the building. This entrance leads patrons to the main floor orchestra section of the theatre.

Patrons can request that their will call tickets be held by the ushers so that they can avoid retrieving them at the box office in the front lobby. Whenever possible, patrons should give the box office advance notice so their tickets can be given to the ushers ahead of arrival.

The theatre has space set aside to accommodate various types of wheelchairs. These spaces are indicated in blue on the seating chart below. The spaces are limited and must be requested when tickets are purchased. They may also be selected through the online ticketing system.

Please note that the wheelchair seats in the rear of the orchestra section require moving up a moderate incline in the floor.

The balcony of the theatre is NOT accessible by elevator. There are two flights of stairs to the balcony. In certain situations, a patron having a physical disability may request an orchestra level seat for the same price as the discounted upper balcony price. This is up to the discretion of staff.

There are no restrooms in the balcony or main level of the theatre. All restrooms are located in the basement level of the theatre.


ACCESSIBLE WASHROOMS

There is one ADA compliant unisex washroom in the basement of the theatre which can be reached by the elevator located in the same lobby where the barrier-free entrance leads.

Additional washrooms are located in the basement and require patrons to walk up two steps.


HEARING ASSISTANCE

Whether you suffer from hearing loss or just want to enhance the sound during the performance, Tibbits offers easy-to-use hearing assistance devices at the box office window for no charge.

Keep in mind for theatrical productions, not all performances utilize microphones on the actors. The opera house, built in 1882, reflects a rare vintage theatre with excellent natural acoustics. For some performances  feature the unique experience and natural acoustics of a 19th-century theatre when the building itself carried the voice of the speaker on stage all the way to the back row of the balcony.


COGNITIVE SPECTRUMS

Tibbits Opera House is open to everyone including children and adults who may learn or express themselves in ways that are different than our typical audiences.

Tibbits Gift Certificates

Gift certificates are an excellent way to give the gift of fond memories, which every show creates. Great for all ages, gift certificates may be used to purchase show tickets to Tibbits Summer Theatre, Tibbits Young Audiences productions, Tibbits Entertainment Series, and Popcorn Theatre; Tibbits memberships; or treasures from the theatre gift shop. To purchase your gift certificate on line click the button below. You may choose from our most requested certificate values or call the box office at 517.278.6029 for additional denominations in any amount. Tibbits will process your order and ship to you. Use the comment section to provide a different ‘ship to’ address or add any messages.

BUY NOW

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Want To Save on Shipping?

Remember, all of these items (and more!) can be purchased at the Tibbits Offices at 93 West Chicago Street, on the corner of Chicago and Clay in Coldwater, Monday through Friday, 9 A.M. to 5 P.M. or in the theatre gift shop during TIBBITS events.

Tibbits Ornaments

These hand-blown glass Tibbits ornaments are so pretty that you’ll want to leave them out as a decoration all year round! Ornaments are available in blue, red, or iridescent white and sold with or without a gold stand. They will be shipped via USPS.

 

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Tibbits Mugs

Savor your favorite drinks with help from this eye-catching 16 oz. ceramic mug that features the Tibbits facade. These beautiful glossy mugs have a sturdy handle and are available in storm grey, navy blue, or black. They will be shipped via USPS.

 

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Tibbits Lunchbags

Show your support of Tibbits at the office, at a picnic, or at your next family gathering.  This red vinyl lunchbag with the Tibbits emblem will keep your food and drinks cool even on those hot days.

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Tibbits Postcards

Work your way through the ages with a collection of five Tibbits postcards, each featuring information about Tibbits’ stage in each era on the back. From its glory in 1882 and an image of Barton Tibbits himself, to the movie theatre era, the renovation of the 60s, and the 2013 restoration, you will receive one of each postcard unless you specify otherwise in the order notes section (Please use numbers located on postcards for easy ordering).

 

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Tibbits Bookmarks

Know a bookworm? Their collection won’t be complete without this sturdy laminated Tibbits bookmark that features a velvet ribbon.

 

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Tibbits T-Shirts

Show your love of Tibbits or theatre in general with these fun t-shirts. Available in sapphire blue and a variety of greys as well as a fitted or traditional style, as shown below.

 

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When can I be seated?
Doors Open for seating 30 minutes prior to schedule curtain time.

What if I arrive late?
Patrons are advised to allow adequate time for travel, parking, finding seats, etc. Patrons should plan to be in their seats at least 10 minutes prior to the scheduled show time. Shows start at the scheduled time. Once a performance has started, seating in your assigned seat may be restricted. You may be placed in alternate locations, if available. Most late patrons will be directed to the upper balcony. This policy will be adjusted as necessary, at our sole discretion, to minimize overall disruption to the performance and to other patrons.

How do I know where I am sitting?
Your ticket will tell you your section, row and seat number.   The seat numbers for the center section are 101-114 while the side sections are even (left section 2-12) and odd (right section 1-11) numbered.  The rows are marked alphabetically – with the row closest to the stage being Row A – the last row is N.

What if I can’t hear? 
Equipment is available to borrow at the box office for those needing assistance. The units consist of one earplug and a 3” x 4” receiver that may be placed in a pocket or your lap. It inconspicuously enhances the voices on stage. Patrons must leave a driver’s license or credit card as a deposit on the unit.

Is the theatre barrier-free?
Seating locations, restroom and entrance are available. The theatre can accommodate wheelchairs on the main floor. Please call in advance or check out the online seating chart for availability. Advise the box office of special needs and seating requirements when ordering tickets. An elevator is available between the main floor and the lower level.

Can I use my cell phone, camera, camera phones, video recorder, etc?
We ask that you turn off all devices prior to the curtain speech so as not to disrupt other patrons. If absolutely necessary, you may leave phones and beepers with the box office personnel who will contact you if there is a call. While you may use these devices prior to the curtain speech, they are NOT permitted during events. Taking photographs or using recording (audio/video) devices is strictly prohibited. Some events feature meet-and-greets afterwards, and you are welcome to take photographs at that time.

Is smoking allowed?
Smoking is strictly prohibited inside the building and on the front terrace.

Where are the fire exits?
These exits are indicated by lighted red signs. Please use the exit nearest your seat for the shortest route out of theatre. The ushers will assist you.

Where are the restrooms?
They are all located on the lower level and available by several sets of stairs or by elevator. A barrier-free restroom is located on the lower level near the elevator as well.

Can I bring food and drink inside the theatre?
The new Ghost Light Bar has concessions available before some events and during intermission in the elevator lobby (a second location in the lower level gallery is also available for some events as well). Food and drink purchased at the Ghost Light Bar is permitted inside the auditorium.  All outside food and beverages are prohibited from entering the building.

What’s the dress code?
We recommend comfortable clothing appropriate for an evening or afternoon out. A light sweater or jacket is also recommended. Shoes and shirt are required.

Can I bring pet with me?
Only legitimate service dogs are allowed in the theatre. No other pets are allowed. Please silence collars, tags and equipment that make noise.